Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 7 to 14 business days. Once your custom kit is printed and packed, we will send a tracking number to your email.
What is your return policy for custom kits?▼
Since each kit is personalized with your photo, we only accept returns for items damaged during transit. Please contact support within 30 days for a replacement.
What payment methods do you accept?▼
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payments through PayPal and Apple Pay for your convenience.
How do you ensure the quality of the paints?▼
We use premium, non-toxic acrylic paints that offer vibrant color and excellent coverage. Each set is vacuum-sealed to ensure the pigments stay fresh and smooth for use.
